Terms & Conditions

1. Introduction

Welcome to Luminary Media (“we,” “us,” or “our”). These Terms & Conditions govern the use of our
services. By engaging with Luminary Media, clients agree to be bound by these terms. These terms
apply to all services provided, including Digital Marketing, Branding, and Finance solutions. Please
read these Terms of Service carefully before accessing or using our website. By accessing or using
any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If
these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of
Service.

2. Business Model

Luminary Media operates as a remote-first digital agency, primarily offering services online. However, in-person consultations may be arranged when applicable. We work with businesses worldwide, though we are legally registered in the United Kingdom.

3. Services Covered

These Terms & Conditions apply to all services provided by Luminary Media, including but not limited to Digital Marketing services such as SEO, PPC, Social Media, Content Marketing, and Strategy; Branding & Design services including Graphic Design, Print Design, Creative Consultation, and Illustration & Editing; and Financial Services such as Bookkeeping, Tax, Financial Reporting, and Compliance.

4. Client Responsibilities

Clients agree to provide all necessary materials, including logos, content, branding guidelines, or any other relevant information, in a timely manner. Clients must ensure that they have the necessary rights or permissions for any assets provided to Luminary Media. It is also the client’s responsibility to respond to revision requests, feedback, and approvals within reasonable timeframes to avoid project delays. Failure to do so may result in delayed project completion, for which Luminary Media will not be held responsible.

Terms & Conditions
Luminary Media
Effective Date – 01/04/2025

5. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card  information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission from us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

6. Payment Terms

Clients may opt for either one-off payments or retainers. For one-off projects, payments can be made in full upfront or in instalments based on project milestones. All invoices must be paid within the timeframe specified in the agreement, and any delay in payments will result in an immediate suspension of work. No refunds are provided as all services are digital and customised per client specifications. Late payment constitutes a breach of contract, which may lead to the termination of the project, and any work completed up to that point will remain the property of Luminary Media until full payment is received.

7. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

8. Ownership & Intellectual Property

Upon full payment, ownership of the final deliverables is transferred to the client. Until payment is completed, Luminary Media retains all rights to the work and reserves the right to withhold final files. We also reserve the right to showcase completed projects in our portfolio unless the client explicitly requests otherwise in writing before the project commences.

9. Revisions & Amendments

Each project includes up to three revisions. Clients may request modifications within the scope of the agreed-upon work, and minor refinements after final delivery may be accommodated at Luminary Media’s discretion. Any significant alterations, additional revisions beyond the allocated number, or fundamental changes to the project scope may incur additional charges.

10. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

11. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of England and Wales. In the event of a dispute, both parties agree to first seek an amicable resolution through negotiation. If necessary, disputes will be referred to mediation or arbitration before legal proceedings are pursued.

12. Amendments to Terms

Luminary Media reserves the right to update these Terms & Conditions as needed. Any modifications will be effective upon publication, and continued use of our services constitutes acceptance of the updated terms.

13. Contact Information

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